Most Important Artificial Grass Installation Questions for Your Installer

Synthetic turf popularity has exploded recently, and new brands are entering the market to sell and install these products. So, as you’re shopping around, how do you know which one to choose? Ask as many questions as you can. You have two elements to consider:

One: questions to ask while researching your choices.

Two: queries on installation and upkeep.

But first, let’s get familiar with some fundamental turf jargon that’s important to know.

Fundamental Artificial Grass Terms

Backing Weight

The backing weight is the feature that supports everything. Back weight is the aggregate weight of the main backing and secondary coating per square yard of the artificial grass.

Fiber Weight

Fiber weight implies the quantity of yarn that is used per square yard of grass. The more the face weight, the longer and/or more dense the synthetic turf’s grass will be.

Total Weight

The total weight is the total66 face weight and backing weight value. It’s crucial to understand this term since each artificial turf product is sold with features that change from one company to another.


Yarn can be described as the face of the grass. This is the feature that transforms based on the shades and length you select. Every yarn type has unique properties for specific uses.


The infill is the feature that keeps the artificial grass blades vertically, shelters the backing from damage caused by UV rays, and offers us that lush, supported and an authentic experience.

Pile Height

The pile height indicates the length of the blades of grass. Pile height is what makes your artificial lawn look real.

Questions to Ask Before Buying

Now that you know a few of the most basic synthetic turf terms, let’s dig into the questions you should ask an artificial turf company ahead of buying.

1. How does your artificial turf compete with comparable products of other companies?

Consider open-ended queries that will let the prospective turf company to describe its products. Questions like:

  • How “genuine” does the product come across?
  • What are its key performance aspects?
  • Is this product the right choice for kids and/or pets?
  • What kind of warranty do you offer?

2. How many choices do you sell?

Not all synthetic turf is produced the same. The product you want for your backyard is not necessarily the same type you would select for a play area, though there are product types to fit both.

  • Can you send me trial models?
  • Which color is most popular?
  • What turf choices do you suggest for my application?

3. What variety of grass is my best option?

There are several kinds of artificial grass for various needs. Remember to ask the variety that will best suit you

  • What kind of pile height should I choose for my application?
  • What variety of infill would you use?
  • Can you put artificial turf on an inclined or mixed landscape?

Your pet cannot burrow through high-quality turf. However, your dog does consider the outdoors to be their toilet. Not all backing/drainage systems are created with this contingency, so ask queries like:

  • Is the fake turf the apt choice for installations with pets?
  • What facility is provided to allow for urine to drain?
  • How do I clean areas where solid waste was?

5. How much will it cost?

This is among the most common installation questions we get. As every artificial grass installation is a tailored project, the final cost will depend on various aspects. Getting a specialist to visit your property for an approximate quote is the right option to understand the process, but you can look up our cost analysis sheet for an idea.

Synthetic Grass Installation Questions

Now that you know a bit more about synthetic grass and have found the company you may want to install it; here are some of the most important installation questions to ask.

1. What is the timeline for the installation?

Because every project is distinct, each will have its own schedule for when the grass will be ready to use. Artificial turf installation setbacks should be least when you use a reliable installer. This is one job you surely do not want to do on your own.

2. Who installs my grass?

Be cautious of places that aren’t professionals in artificial grass installation. Since it is a complex process, it entails meticulous handiwork to guarantee that your grass will look good for years to come. At Shawgrass, we use a reputable chain of dealers to mount your artificial turf so we can have confidence in the quality of your installation.

4. What is the warranty/lifespan on my turf?

Beware of places that give a short warranty. Because no grass is made the same way, you should look into your warranty terms. Ask if there are any particular safety measures you must follow to avoid having accidents that wouldn’t be covered.

5. How do I clean my turf?

Taking care of synthetic turf is a lot simpler than caring for a natural lawn, but there is still some standard maintenance you must remember. Find out from your installer how to clean and groom based on activity (clearing leaves and organic waste, cleaning stains from spills, dealing with pet waste, redistribute infill etc.).

We Are Here To Answer You

At Shawgrass, we take pride in our superior quality and workmanship. Since our products are made in the USA, we can minimize costs and extend superior products at a lower price to our clients. We invest in research and development to provide the best innovation to the synthetic turf market.

If you want to see what Shawgrass can offer you, contact us today for a consult!